2Simple Software - Notice history

All systems operational

About This Site

Here you can learn more about Purple Mash’s current performance and subscribe to service-related issues.

If you are experiencing interruptions to your service, please note we are doing our best to resolve this as quickly as possible and are sorry for any inconvenience this has caused.

If you would like to be notified immediately about changes to the performance of Purple Mash please subscribe above. For questions about Purple Mash not answered here, please contact support here: https://help.2simple.com

Purple Mash Site - Operational

99.38% uptime
Mar 2020 · 98.68%Apr · 99.47%May · 100.0%

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Mar 2020
Apr 2020
May 2020

Website - Operational

Notice history

View current status

May 2020

MAY11
Purple Mash Maintenance
CompletedMaintenance1 hour
  • CompletedMay 11, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressMay 11, 2020 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMay 11, 2020 at 7:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMay 11, 2020 at 2:19 PMUTC

    Purple Mash will have reduced availability for 60 minutes while we perform some essential upgrades. During this window 2Write will be unavailable. We are sorry for any inconvenience.

MAY11
Purple Mash Maintenance
CompletedMaintenance1 hour
  • CompletedMay 11, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressMay 11, 2020 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMay 11, 2020 at 7:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMay 11, 2020 at 2:19 PMUTC

    Purple Mash will have reduced availability for 60 minutes while we perform some essential upgrades. During this window 2Write will be unavailable. We are sorry for any inconvenience.

MAY1
Essential Database Maintenance
CompletedMaintenance31 minutes
  • CompletedMay 01, 2020 at 10:01 PMUTC

    The scheduled maintenance has been completed.

  • In progressMay 01, 2020 at 9:30 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMay 01, 2020 at 8:30 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMay 01, 2020 at 3:19 PMUTC

    Purple Mash will be inaccessible tonight between 10:30PM and 11:00PM while we perform some essential maintenance to the database. We are sorry for any inconvenience.

MAY1
Essential Database Maintenance
CompletedMaintenance31 minutes
  • CompletedMay 01, 2020 at 10:01 PMUTC

    The scheduled maintenance has been completed.

  • In progressMay 01, 2020 at 9:30 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMay 01, 2020 at 8:30 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMay 01, 2020 at 3:19 PMUTC

    Purple Mash will be inaccessible tonight between 10:30PM and 11:00PM while we perform some essential maintenance to the database. We are sorry for any inconvenience.

Apr 2020

Purple Mash slowdown and possible server errors
ResolvedDegraded performance22 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

Purple Mash slowdown and possible server errors
ResolvedDegraded performance22 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

Purple Mash intermittently showing errors and slowing down
ResolvedMajor outage2 hours
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • UpdateUTC

    In order to fix this issue, we have had to temporarily bring down the site. We should be back in 10 mins.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

Purple Mash intermittently showing errors and slowing down
ResolvedMajor outage2 hours
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • UpdateUTC

    In order to fix this issue, we have had to temporarily bring down the site. We should be back in 10 mins.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

APR25
Purple Mash Maintenance
CompletedMaintenance30 minutes
  • CompletedApril 25, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressApril 25, 2020 at 9:31 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateApril 25, 2020 at 8:29 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedApril 24, 2020 at 2:11 PMUTC

    Purple Mash will have reduced availability for 30 minutes while we perform some essential upgrades. During this window, 2Write, 2Race, Collaborative Databases and 2Connect plus Shibboleth authentication will be unavailable. We are sorry for any inconvenience.

Mar 2020

MAR31
Purple Mash maintenance
CompletedMaintenance30 minutes
  • CompletedMarch 31, 2020 at 8:30 PMUTC

    The scheduled maintenance has been completed.

  • UpdateMarch 31, 2020 at 8:21 PMUTC

    Scheduled maintenance is still in progress. We will provide updates as necessary.

  • In progressMarch 31, 2020 at 8:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 31, 2020 at 7:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 31, 2020 at 4:23 PMUTC

    Purple Mash may have reduced availability for 30 minutes while we perform some essential maintenance. We are sorry for any inconvenience.

MAR31
Purple Mash maintenance
CompletedMaintenance30 minutes
  • CompletedMarch 31, 2020 at 8:30 PMUTC

    The scheduled maintenance has been completed.

  • UpdateMarch 31, 2020 at 8:21 PMUTC

    Scheduled maintenance is still in progress. We will provide updates as necessary.

  • In progressMarch 31, 2020 at 8:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 31, 2020 at 7:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 31, 2020 at 4:23 PMUTC

    Purple Mash may have reduced availability for 30 minutes while we perform some essential maintenance. We are sorry for any inconvenience.

Purple Mash Instability
ResolvedMajor outage3 hours 24 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

Purple Mash Instability
ResolvedMajor outage3 hours 24 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

Purple Mash Instability
ResolvedDegraded performance3 hours 23 minutes
  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    Due to a massive increase in usage brought about by recent events, we are experiencing intermittent stability issues with Purple Mash. We will keep you updated on this page when these occur. Our technical team are working as hard as they can to increase the capacity of the platform and have already made significant progress. We are confident we will be back to a normal service very soon.

  • UpdateUTC

    We are continuing to monitor for any further issues.

  • UpdateUTC

    We are continuing to monitor for any further issues.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

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