2Simple Software - Purple Mash intermittently showing errors and slowing down – Incident details

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Purple Mash intermittently showing errors and slowing down

Resolved
Major outage
Started over 6 years agoLasted about 2 hours

Affected

Purple Mash Site

Major outage from 10:12 AM to 12:12 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    In order to fix this issue, we have had to temporarily bring down the site. We should be back in 10 mins.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.