2Simple Software - Purple Mash Instability – Incident details

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Purple Mash Instability

Resolved
Degraded performance
Started over 6 years agoLasted about 3 hours

Affected

Purple Mash Site

Degraded performance from 9:46 AM to 1:09 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    Due to a massive increase in usage brought about by recent events, we are experiencing intermittent stability issues with Purple Mash. We will keep you updated on this page when these occur. Our technical team are working as hard as they can to increase the capacity of the platform and have already made significant progress. We are confident we will be back to a normal service very soon.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.