2Simple Software - Purple Mash Instability – Incident details

All systems operational

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Purple Mash Instability

ResolvedDegraded performance3 hours 23 minutes

Affected

Purple Mash Site

Degraded performance from 9:46 AM to 1:09 PM

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    Due to a massive increase in usage brought about by recent events, we are experiencing intermittent stability issues with Purple Mash. We will keep you updated on this page when these occur. Our technical team are working as hard as they can to increase the capacity of the platform and have already made significant progress. We are confident we will be back to a normal service very soon.

  • UpdateUTC

    We are continuing to monitor for any further issues.

  • UpdateUTC

    We are continuing to monitor for any further issues.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.