2Simple Software - Notice history

All systems operational

About This Site

Here you can learn more about Purple Mash’s current performance and subscribe to service-related issues.

If you are experiencing interruptions to your service, please note we are doing our best to resolve this as quickly as possible and are sorry for any inconvenience this has caused.

If you would like to be notified immediately about changes to the performance of Purple Mash please subscribe above. For questions about Purple Mash not answered here, please contact support here: https://help.2simple.com

Purple Mash Site - Operational

Website - Operational

100% - uptime
Apr 2020 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2020
May 2020
Jun 2020

Notice history

Jun 2020

Intermittent errors on Purple Mash
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    We are aware of this issue and it will be fixed shortly.

Intermittent errors on Purple Mash
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    We are aware of this issue and it will be fixed shortly.

Upgrade to notifications
  • Completed
    June 13, 2020 at 8:00 PMUTC
    Completed
    June 13, 2020 at 8:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    June 13, 2020 at 2:00 PMUTC
    In progress
    June 13, 2020 at 2:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 13, 2020 at 12:59 PMUTC
    Update
    June 13, 2020 at 12:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 05, 2020 at 2:00 PMUTC
    Planned
    June 05, 2020 at 2:00 PMUTC

    We will be upgrading the way notifications work within Purple Mash to improve performance and to facilitate future development. During this maintenance window you will not be able to see your past notifications.

Upgrade to notifications
  • Completed
    June 13, 2020 at 8:00 PMUTC
    Completed
    June 13, 2020 at 8:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    June 13, 2020 at 2:00 PMUTC
    In progress
    June 13, 2020 at 2:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 13, 2020 at 12:59 PMUTC
    Update
    June 13, 2020 at 12:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 05, 2020 at 2:00 PMUTC
    Planned
    June 05, 2020 at 2:00 PMUTC

    We will be upgrading the way notifications work within Purple Mash to improve performance and to facilitate future development. During this maintenance window you will not be able to see your past notifications.

Issues accessing 2Dos
  • Resolved
    UTC
    Resolved

    From 8:15 am till 8:40 am there was an issue accessing 2Dos. This was due to do an upgrade that went wrong and thus had to be rolled back. Once the update was rolled back the issue was resolved.

May 2020

Purple Mash Maintenance
  • Completed
    May 11, 2020 at 10:00 PMUTC
    Completed
    May 11, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    May 11, 2020 at 9:00 PMUTC
    In progress
    May 11, 2020 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 11, 2020 at 7:59 PMUTC
    Update
    May 11, 2020 at 7:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 11, 2020 at 2:19 PMUTC
    Planned
    May 11, 2020 at 2:19 PMUTC

    Purple Mash will have reduced availability for 60 minutes while we perform some essential upgrades. During this window 2Write will be unavailable. We are sorry for any inconvenience.

Purple Mash Maintenance
  • Completed
    May 11, 2020 at 10:00 PMUTC
    Completed
    May 11, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    May 11, 2020 at 9:00 PMUTC
    In progress
    May 11, 2020 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 11, 2020 at 7:59 PMUTC
    Update
    May 11, 2020 at 7:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 11, 2020 at 2:19 PMUTC
    Planned
    May 11, 2020 at 2:19 PMUTC

    Purple Mash will have reduced availability for 60 minutes while we perform some essential upgrades. During this window 2Write will be unavailable. We are sorry for any inconvenience.

Essential Database Maintenance
  • Completed
    May 01, 2020 at 10:01 PMUTC
    Completed
    May 01, 2020 at 10:01 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    May 01, 2020 at 9:30 PMUTC
    In progress
    May 01, 2020 at 9:30 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 01, 2020 at 8:30 PMUTC
    Update
    May 01, 2020 at 8:30 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 01, 2020 at 3:19 PMUTC
    Planned
    May 01, 2020 at 3:19 PMUTC

    Purple Mash will be inaccessible tonight between 10:30PM and 11:00PM while we perform some essential maintenance to the database. We are sorry for any inconvenience.

Essential Database Maintenance
  • Completed
    May 01, 2020 at 10:01 PMUTC
    Completed
    May 01, 2020 at 10:01 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    May 01, 2020 at 9:30 PMUTC
    In progress
    May 01, 2020 at 9:30 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 01, 2020 at 8:30 PMUTC
    Update
    May 01, 2020 at 8:30 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 01, 2020 at 3:19 PMUTC
    Planned
    May 01, 2020 at 3:19 PMUTC

    Purple Mash will be inaccessible tonight between 10:30PM and 11:00PM while we perform some essential maintenance to the database. We are sorry for any inconvenience.

Apr 2020

Purple Mash slowdown and possible server errors
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

Purple Mash slowdown and possible server errors
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

Purple Mash intermittently showing errors and slowing down
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    In order to fix this issue, we have had to temporarily bring down the site. We should be back in 10 mins.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

Purple Mash intermittently showing errors and slowing down
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    In order to fix this issue, we have had to temporarily bring down the site. We should be back in 10 mins.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

Purple Mash Maintenance
  • Completed
    April 25, 2020 at 10:00 PMUTC
    Completed
    April 25, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    April 25, 2020 at 9:31 PMUTC
    In progress
    April 25, 2020 at 9:31 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    April 25, 2020 at 8:29 PMUTC
    Update
    April 25, 2020 at 8:29 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    April 24, 2020 at 2:11 PMUTC
    Planned
    April 24, 2020 at 2:11 PMUTC

    Purple Mash will have reduced availability for 30 minutes while we perform some essential upgrades. During this window, 2Write, 2Race, Collaborative Databases and 2Connect plus Shibboleth authentication will be unavailable. We are sorry for any inconvenience.

Apr 2020 to Jun 2020

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