Purple Mash intermittently showing errors and slowing down

Incident Report for 2Simple Software

Resolved

This incident has been resolved.
Posted Apr 27, 2020 - 13:12 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 27, 2020 - 13:12 BST

Update

We are continuing to work on a fix for this issue.
Posted Apr 27, 2020 - 11:41 BST

Update

In order to fix this issue, we have had to temporarily bring down the site. We should be back in 10 mins.
Posted Apr 27, 2020 - 11:35 BST

Update

We are continuing to work on a fix for this issue.
Posted Apr 27, 2020 - 11:32 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 27, 2020 - 11:12 BST
This incident affected: Purple Mash Site.