2Simple Software - Notice history

All systems operational

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Here you can learn more about Purple Mash’s current performance and subscribe to service-related issues.

If you are experiencing interruptions to your service, please note we are doing our best to resolve this as quickly as possible and are sorry for any inconvenience this has caused.

If you would like to be notified immediately about changes to the performance of Purple Mash please subscribe above. For questions about Purple Mash not answered here, please contact support here: https://help.2simple.com

Purple Mash Site - Operational

99.66% uptime
Dec 2020 · 99.37%Jan 2021 · 99.65%Feb · 100.0%

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Dec 2020
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Feb 2021

Website - Operational

Notice history

View current status

Feb 2021

No notices reported this month

Jan 2021

JAN30
Training Platform Maintenance
CompletedMaintenance1 hour
  • CompletedJanuary 30, 2021 at 9:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressJanuary 30, 2021 at 8:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJanuary 30, 2021 at 6:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJanuary 29, 2021 at 11:21 AMUTC

    The Training Platform area of Purple Mash (LMS) will have reduced availability for 1 hour at 20:00 GMT on Saturday 30th January while we perform some essential upgrades. We apologise for any inconvenience.

JAN30
Training Platform Maintenance
CompletedMaintenance1 hour
  • CompletedJanuary 30, 2021 at 9:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressJanuary 30, 2021 at 8:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJanuary 30, 2021 at 6:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJanuary 29, 2021 at 11:21 AMUTC

    The Training Platform area of Purple Mash (LMS) will have reduced availability for 1 hour at 20:00 GMT on Saturday 30th January while we perform some essential upgrades. We apologise for any inconvenience.

Purple Mash is slow and showing intermittent error messages
ResolvedMajor outage27 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We are continuing to investigate this issue.

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    We are currently investigating this issue.

Purple Mash is slow and showing intermittent error messages
ResolvedMajor outage27 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We are continuing to investigate this issue.

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    We are currently investigating this issue.

JAN15
Purple Mash Maintenance
CompletedMaintenance1 hour
  • CompletedJanuary 15, 2021 at 11:30 PMUTC

    The scheduled maintenance has been completed.

  • UpdateJanuary 15, 2021 at 11:12 PMUTC

    Verification is currently underway for the maintenance items.

  • In progressJanuary 15, 2021 at 10:30 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJanuary 15, 2021 at 9:30 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJanuary 15, 2021 at 3:15 PMUTC

    Purple Mash will have reduced availability for 1 hour while we perform some essential upgrades. We are sorry for any inconvenience.

Dec 2020

DEC15
Purple Mash Maintenance
CompletedMaintenance1 hour
  • CompletedDecember 15, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressDecember 15, 2020 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateDecember 15, 2020 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedDecember 14, 2020 at 10:59 PMUTC

    Due to today's database issue we need to schedule an hour of downtime for Tuesday 15th December at 21:00 GMT. We are sorry for the inconvenience.

DEC15
Purple Mash Maintenance
CompletedMaintenance1 hour
  • CompletedDecember 15, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressDecember 15, 2020 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateDecember 15, 2020 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedDecember 14, 2020 at 10:59 PMUTC

    Due to today's database issue we need to schedule an hour of downtime for Tuesday 15th December at 21:00 GMT. We are sorry for the inconvenience.

Purple Mash is showing intermittent error messages
ResolvedMajor outage4 hours 41 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are implementing a fix which has caused some temporary downtime

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

Purple Mash is showing intermittent error messages
ResolvedMajor outage4 hours 41 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are implementing a fix which has caused some temporary downtime

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

DEC3
Purple Mash Maintenance
CompletedMaintenance1 hour
  • CompletedDecember 03, 2020 at 9:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressDecember 03, 2020 at 8:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateDecember 03, 2020 at 7:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedDecember 01, 2020 at 4:26 PMUTC

    Purple Mash will have reduced availability for 1 hour while we perform some essential upgrades. We are sorry for any inconvenience.

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