2Simple Software - Notice history

All systems operational

About This Site

Here you can learn more about Purple Mash’s current performance and subscribe to service-related issues.

If you are experiencing interruptions to your service, please note we are doing our best to resolve this as quickly as possible and are sorry for any inconvenience this has caused.

If you would like to be notified immediately about changes to the performance of Purple Mash please subscribe above. For questions about Purple Mash not answered here, please contact support here: https://help.2simple.com

Purple Mash Site - Operational

Website - Operational

100% - uptime
Oct 2020 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2020
Nov 2020
Dec 2020

Notice history

Dec 2020

Purple Mash Maintenance
  • Completed
    December 15, 2020 at 10:00 PMUTC
    Completed
    December 15, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    December 15, 2020 at 9:00 PMUTC
    In progress
    December 15, 2020 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    December 15, 2020 at 8:00 PMUTC
    Update
    December 15, 2020 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    December 14, 2020 at 10:59 PMUTC
    Planned
    December 14, 2020 at 10:59 PMUTC

    Due to today's database issue we need to schedule an hour of downtime for Tuesday 15th December at 21:00 GMT. We are sorry for the inconvenience.

Purple Mash Maintenance
  • Completed
    December 15, 2020 at 10:00 PMUTC
    Completed
    December 15, 2020 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    December 15, 2020 at 9:00 PMUTC
    In progress
    December 15, 2020 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    December 15, 2020 at 8:00 PMUTC
    Update
    December 15, 2020 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    December 14, 2020 at 10:59 PMUTC
    Planned
    December 14, 2020 at 10:59 PMUTC

    Due to today's database issue we need to schedule an hour of downtime for Tuesday 15th December at 21:00 GMT. We are sorry for the inconvenience.

Purple Mash is showing intermittent error messages
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are implementing a fix which has caused some temporary downtime

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

Purple Mash is showing intermittent error messages
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are implementing a fix which has caused some temporary downtime

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

Purple Mash Maintenance
  • Completed
    December 03, 2020 at 9:00 PMUTC
    Completed
    December 03, 2020 at 9:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    December 03, 2020 at 8:01 PMUTC
    In progress
    December 03, 2020 at 8:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    December 03, 2020 at 7:00 PMUTC
    Update
    December 03, 2020 at 7:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    December 01, 2020 at 4:26 PMUTC
    Planned
    December 01, 2020 at 4:26 PMUTC

    Purple Mash will have reduced availability for 1 hour while we perform some essential upgrades. We are sorry for any inconvenience.

Nov 2020

Purple Mash main search is not functioning
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix to the search has been implemented. Users will need to refresh their browsers.

  • Update
    UTC
    Update

    Site is operational except the search feature which is currently not working.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

Purple Mash main search is not functioning
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix to the search has been implemented. Users will need to refresh their browsers.

  • Update
    UTC
    Update

    Site is operational except the search feature which is currently not working.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

Oct 2020

No notices reported this month

Oct 2020 to Dec 2020

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