2Simple Software - Notice history

All systems operational

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Here you can learn more about Purple Mash’s current performance and subscribe to service-related issues.

If you are experiencing interruptions to your service, please note we are doing our best to resolve this as quickly as possible and are sorry for any inconvenience this has caused.

If you would like to be notified immediately about changes to the performance of Purple Mash please subscribe above. For questions about Purple Mash not answered here, please contact support here: https://help.2simple.com

Purple Mash Site - Operational

100.0% uptime
Jun 2021 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2021
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Website - Operational

Notice history

View current status

Aug 2021

AUG23
Training Platform Maintenance
CompletedMaintenance31 minutes
  • CompletedAugust 23, 2021 at 7:31 PMUTC

    The scheduled maintenance has been completed.

  • UpdateAugust 23, 2021 at 7:12 PMUTC

    Verification is currently underway for the maintenance items.

  • In progressAugust 23, 2021 at 7:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedAugust 23, 2021 at 2:33 PMUTC

    The Training Platform area of Purple Mash (LMS) will have reduced availability for 1 hour at 20:00 BST on Monday 23th August while we perform some essential maintenance. We apologise for any inconvenience.

AUG23
Training Platform Maintenance
CompletedMaintenance31 minutes
  • CompletedAugust 23, 2021 at 7:31 PMUTC

    The scheduled maintenance has been completed.

  • UpdateAugust 23, 2021 at 7:12 PMUTC

    Verification is currently underway for the maintenance items.

  • In progressAugust 23, 2021 at 7:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedAugust 23, 2021 at 2:33 PMUTC

    The Training Platform area of Purple Mash (LMS) will have reduced availability for 1 hour at 20:00 BST on Monday 23th August while we perform some essential maintenance. We apologise for any inconvenience.

Jul 2021

JUL22
Essential Database Maintenance
CompletedMaintenance6 hours
  • CompletedJuly 22, 2021 at 4:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressJuly 22, 2021 at 10:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJuly 22, 2021 at 9:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJuly 20, 2021 at 2:52 PMUTC

    We are performing essential maintenance to the database on Thusday between 11am and 5pm. Limited disruption may be possible during this maintenance window. We are sorry for any inconvenience.

JUL22
Essential Database Maintenance
CompletedMaintenance6 hours
  • CompletedJuly 22, 2021 at 4:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressJuly 22, 2021 at 10:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJuly 22, 2021 at 9:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJuly 20, 2021 at 2:52 PMUTC

    We are performing essential maintenance to the database on Thusday between 11am and 5pm. Limited disruption may be possible during this maintenance window. We are sorry for any inconvenience.

Jun 2021

JUN25
Purple Mash Maintenance
CompletedMaintenance1 hour
  • CompletedJune 25, 2021 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressJune 25, 2021 at 9:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJune 25, 2021 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJune 25, 2021 at 3:12 PMUTC

    Purple Mash will have reduced availability for 1 hour while we perform some essential maintenance. We are sorry for any inconvenience.

JUN25
Purple Mash Maintenance
CompletedMaintenance1 hour
  • CompletedJune 25, 2021 at 10:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressJune 25, 2021 at 9:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJune 25, 2021 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJune 25, 2021 at 3:12 PMUTC

    Purple Mash will have reduced availability for 1 hour while we perform some essential maintenance. We are sorry for any inconvenience.

2Dos Disruption
Resolved198 hours 7 minutes
  • UpdateUTC

    Process took longer then expected and there were a few minutes unexpected downtime at 8pm caused by database indexing. Overall operation was successful and 6.8 million 2do records have been restructured. This new structure will allow us to build many new features for the 2dos.

  • UpdateUTC

    The scheduled maintenance has been completed.

  • UpdateUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateUTC

    Maintenance will begin as scheduled in 60 minutes.

  • ResolvedUTC

    We are making some changes to the 2Dos within Purple Mash to facilitate future upgrades. During the maintenance window some 2Dos will not be visible within the 2Dos area.

2Dos Disruption
Resolved198 hours 7 minutes
  • UpdateUTC

    Process took longer then expected and there were a few minutes unexpected downtime at 8pm caused by database indexing. Overall operation was successful and 6.8 million 2do records have been restructured. This new structure will allow us to build many new features for the 2dos.

  • UpdateUTC

    The scheduled maintenance has been completed.

  • UpdateUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateUTC

    Maintenance will begin as scheduled in 60 minutes.

  • ResolvedUTC

    We are making some changes to the 2Dos within Purple Mash to facilitate future upgrades. During the maintenance window some 2Dos will not be visible within the 2Dos area.

Printing in Purple Mash is currently not working
ResolvedDegraded performance3 hours 3 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • InvestigatingUTC

    We are currently investigating this issue.

  • IdentifiedUTC

    The issue has been identified and a fix is being implemented.

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