2Simple Software - Notice history

All systems operational

About This Site

Here you can learn more about Purple Mash’s current performance and subscribe to service-related issues.

If you are experiencing interruptions to your service, please note we are doing our best to resolve this as quickly as possible and are sorry for any inconvenience this has caused.

If you would like to be notified immediately about changes to the performance of Purple Mash please subscribe above. For questions about Purple Mash not answered here, please contact support here: https://help.2simple.com

Purple Mash Site - Operational

99.96% uptime
Jun 2022 · 99.88%Jul · 100.0%Aug · 100.0%

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Website - Operational

Notice history

View current status

Aug 2022

AUG13
Upgrade to Purple Mash database
CompletedMaintenance2 hours 2 minutes
  • CompletedAugust 13, 2022 at 9:02 PMUTC

    The scheduled maintenance has been completed.

  • In progressAugust 13, 2022 at 7:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateAugust 13, 2022 at 6:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJuly 28, 2022 at 11:04 AMUTC

    We will be upgrading a key Purple Mash database, Purple Mash could be inaccessible during this maintenance window,

AUG13
Upgrade to Purple Mash database
CompletedMaintenance2 hours 2 minutes
  • CompletedAugust 13, 2022 at 9:02 PMUTC

    The scheduled maintenance has been completed.

  • In progressAugust 13, 2022 at 7:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateAugust 13, 2022 at 6:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJuly 28, 2022 at 11:04 AMUTC

    We will be upgrading a key Purple Mash database, Purple Mash could be inaccessible during this maintenance window,

Jul 2022

Slow printing
ResolvedDegraded performance1 hour 5 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Printing is quite slow in PurpleMash at the moment. We are working on a fix and will let you all know when it is working at full speed again. Apologies for the inconvenience.

Slow printing
ResolvedDegraded performance1 hour 5 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Printing is quite slow in PurpleMash at the moment. We are working on a fix and will let you all know when it is working at full speed again. Apologies for the inconvenience.

Jun 2022

Purple Mash Login Page Is Not Loading
ResolvedPartial outage2 hours 55 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    The issue has been identified and will be fixed very soon.

Purple Mash Login Page Is Not Loading
ResolvedPartial outage2 hours 55 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    The issue has been identified and will be fixed very soon.

Printing issues and problems with older browsers
ResolvedDegraded performance20 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    An update caused unexpected issues with printing in certain apps and problems with older web browsers. We apologise for the disruption and a fix is on its way.

Printing issues and problems with older browsers
ResolvedDegraded performance20 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    An update caused unexpected issues with printing in certain apps and problems with older web browsers. We apologise for the disruption and a fix is on its way.

JUN9
Potential disruption to Purple Mash teacher curriculum maps
CompletedMaintenance1 hour
  • CompletedJune 09, 2022 at 8:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressJune 09, 2022 at 7:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJune 09, 2022 at 6:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJune 07, 2022 at 1:11 PMUTC

    We will be doing some essential upgrades to some of our services which could cause the curriculum maps within the teachers area inside Purple Mash to become temporarily unavailable. We apologise for any inconvenience caused.

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