2Simple Software - Notice history

All systems operational

About This Site

Here you can learn more about Purple Mash’s current performance and subscribe to service-related issues.

If you are experiencing interruptions to your service, please note we are doing our best to resolve this as quickly as possible and are sorry for any inconvenience this has caused.

If you would like to be notified immediately about changes to the performance of Purple Mash please subscribe above. For questions about Purple Mash not answered here, please contact support here: https://help.2simple.com

Purple Mash Site - Operational

Website - Operational

100% - uptime
Oct 2019 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2019
Nov 2019
Dec 2019

Notice history

Dec 2019

Purple Mash outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Today`s Purple Mash issue was related to our CDN provider Verizon Edgecast which has been experiencing a major performance degradation. We are still monitoring.

  • Update
    UTC
    Update

    Purple Mash is up and running again! Apologies for the down-time.

  • Investigating
    UTC
    Investigating

    Purple Mash and Mini Mash are currently experiencing some network issues and you may not be able to access the website. We are investigating.

Purple Mash outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Today`s Purple Mash issue was related to our CDN provider Verizon Edgecast which has been experiencing a major performance degradation. We are still monitoring.

  • Update
    UTC
    Update

    Purple Mash is up and running again! Apologies for the down-time.

  • Investigating
    UTC
    Investigating

    Purple Mash and Mini Mash are currently experiencing some network issues and you may not be able to access the website. We are investigating.

Nov 2019

Purple Mash is showing intermittent errors and is slow loading certain pages
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.

Purple Mash is showing intermittent errors and is slow loading certain pages
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.

PurpleMash outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We are upgrading the PurpleMash web servers with the latest code. The site may be unresponsive for a short while as we update the servers.

PurpleMash outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We are upgrading the PurpleMash web servers with the latest code. The site may be unresponsive for a short while as we update the servers.

Essential Database Updates
  • Completed
    November 02, 2019 at 6:00 PMUTC
    Completed
    November 02, 2019 at 6:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    November 02, 2019 at 5:00 PMUTC
    In progress
    November 02, 2019 at 5:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 02, 2019 at 4:00 PMUTC
    Update
    November 02, 2019 at 4:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    October 29, 2019 at 3:46 PMUTC
    Planned
    October 29, 2019 at 3:46 PMUTC

    Purple Mash may be inaccessible this Saturday between 5:00PM and 6:00PM while we apply some essential updates to the database . We are sorry for any inconvenience.

Oct 2019

Authentication issues
  • Resolved
    UTC
    Resolved

    An issue with the fix from the earlier incident caused users to experience problems with authentication and impersonation. This was fixed at 6:30pm

Authentication issues
  • Resolved
    UTC
    Resolved

    An issue with the fix from the earlier incident caused users to experience problems with authentication and impersonation. This was fixed at 6:30pm

Oct 2019 to Dec 2019

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