All Systems Operational

About This Site

Here you can learn more about Purple Mash’s current performance and subscribe to service-related issues.

If you are experiencing interruptions to your service, please note we are doing our best to resolve this as quickly as possible and are sorry for any inconvenience this has caused.

If you would like to be notified immediately about changes to the performance of Purple Mash please subscribe above. For questions about Purple Mash not answered here, please contact support here: http://help.2simple.com

Purple Mash Site ? Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 7, 2020

No incidents reported today.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020
Completed - The scheduled maintenance has been completed.
Apr 3, 21:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 21:00 BST
Scheduled - Purple Mash will be inaccessible this Friday between 9:00PM and 9:30PM while we perform some essential maintenance to the database. We are sorry for any inconvenience.
Mar 30, 10:52 BST
Apr 2, 2020
Postmortem - Read details
Apr 2, 12:49 BST
Resolved - This incident has been resolved.
Apr 2, 12:46 BST
Update - We are continuing to monitor for any further issues.
Apr 2, 12:28 BST
Update - We are continuing to monitor for any further issues.
Apr 2, 12:20 BST
Update - We are continuing to monitor for any further issues.
Apr 2, 12:15 BST
Update - We are continuing to monitor for any further issues.
Apr 2, 12:12 BST
Update - We are continuing to monitor for any further issues.
Apr 2, 11:52 BST
Update - We are continuing to monitor for any further issues.
Apr 2, 11:41 BST
Update - We are continuing to monitor for any further issues.
Apr 2, 11:37 BST
Update - We are continuing to monitor for any further issues.
Apr 2, 11:30 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 11:27 BST
Identified - The issue has been identified and a fix is being implemented.
Apr 2, 11:23 BST
Apr 1, 2020

No incidents reported.

Mar 31, 2020
Completed - The scheduled maintenance has been completed.
Mar 31, 21:30 BST
Verifying - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 31, 21:21 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:01 BST
Scheduled - Purple Mash may have reduced availability for 30 minutes while we perform some essential maintenance. We are sorry for any inconvenience.
Mar 31, 17:23 BST
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Resolved - This incident has been resolved.
Mar 25, 13:29 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 12:19 GMT
Update - We are continuing to work on a fix for this issue.
Mar 25, 12:05 GMT
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 11:42 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 10:28 GMT
Update - We are continuing to work on a fix for this issue.
Mar 25, 10:24 GMT
Update - We are continuing to work on a fix for this issue.
Mar 25, 10:17 GMT
Update - We are continuing to work on a fix for this issue.
Mar 25, 10:04 GMT
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 10:04 GMT
Mar 24, 2020
Resolved - This incident has been resolved.
Mar 24, 13:09 GMT
Update - Due to a massive increase in usage brought about by recent events, we are experiencing intermittent stability issues with Purple Mash. We will keep you updated on this page when these occur. Our technical team are working as hard as they can to increase the capacity of the platform and have already made significant progress. We are confident we will be back to a normal service very soon.
Mar 24, 12:42 GMT
Update - We are continuing to monitor for any further issues.
Mar 24, 11:56 GMT
Update - We are continuing to monitor for any further issues.
Mar 24, 11:51 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 10:36 GMT
Identified - The issue has been identified and a fix is being implemented.
Mar 24, 10:11 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 10:01 GMT
Update - We are continuing to work on a fix for this issue.
Mar 24, 09:46 GMT
Identified - The issue has been identified and a fix is being implemented.
Mar 24, 09:46 GMT